1. Information We Collecta. Device and Technical DataWhen you use Optimal Cleaner, we may automatically collect anonymous technical data related to your device, including:
- Model and hardware specifications
- Operating system and version
- Device identifiers (e.g., IMEI)
- IP and MAC addresses
- Current app version
- Network and connection details
- Diagnostic logs and crash data
This data helps us maintain functionality, optimize performance, and ensure app stability across all supported devices.
b. Information You SubmitWhen interacting with features in the app, we may collect:
- Files or media you process using the app
- Support messages, inquiries, or feedback
- Any other content you intentionally provide
We use this information to provide user support, address technical issues, and continually improve your experience.
c. Access to Photos and CameraSome app functions may request access to your device’s camera or photo gallery. This may be necessary for:
- Media cleaning and management tools
- Visual support or user feedback features
We only access this content with your explicit permission. None of your media is stored or shared beyond your device.
2. Purpose of Data UseWe use the information we collect to:
- Ensure stable and reliable operation of the app
- Deliver updates and relevant notifications
- Respond to technical and support requests
- Tailor the app experience based on your usage
- Identify and resolve errors or malfunctions
- Prevent unauthorized activity or abuse
- Improve the effectiveness of promotional tools (where applicable)
3. Data Sharing PolicyWe do
not sell your personal data. However, we may share limited technical or diagnostic information in the following scenarios:
- When working with secure partners to process refunds or address billing issues
- When using anonymized data for performance analysis and enhancement
All shared data is strictly limited to essential purposes and managed with appropriate safeguards.
4. Policy ModificationsThis Privacy Policy may be updated from time to time to reflect changes in the app’s features, applicable laws, or internal practices. If substantial revisions are made, we will notify you within the app or through another suitable method. We encourage users to check this policy periodically for updates.
5. Contact UsIf you have any questions about this Privacy Policy or how we handle your information, you can reach us at:
Email: [email protected]